Shipping Policy
At Sapuna, we want you to receive your clean beauty essentials as quickly and conveniently as possible. We ship across Lebanon with transparent delivery fees and timelines.
Standard Delivery
Flat rate for all orders under $100
Delivery within 2 to 4 business days
Free Delivery
On all orders over $100
Same 2 to 4 business days delivery
Order Tracking
Tracking link sent via email and WhatsApp
Monitor your order every step of the way
Lebanon Delivery
We deliver to all regions across Lebanon, including Beirut, Mount Lebanon, North Lebanon, South Lebanon, and Bekaa.
Processing time: Orders are processed within 24 to 48 hours after payment confirmation.
Delivery time: 2 to 4 business days from the date of dispatch.
Delivery fee: $4 for orders under $100 | FREE for orders $100 and above.
You will receive a tracking number once your order has been dispatched.
Delivery Issues and Support
If you experience any issues with your delivery, please contact us immediately.
WhatsApp: +961 70 065 685
We will investigate and resolve any delivery problems as quickly as possible. For lost or damaged packages, please reach out within 7 days of the estimated delivery date.
We ship your clean beauty essentials with care delivered to your doorstep.